Soren Toft is the CEO of MSC (Mediterranean Shipping Company), which has a fleet of over 1,000 vessels. The first five are alphabetical letters and the rest is numeric numbers. The tracking number of MSC contains 11 digits. Not to mention that their customer service staff is working 24/7 so don’t hesitate to ask any questions or address your concerns with them because they will always try to solve your problem to their best abilities. Apart from English, you can also contact MSC customer care for help in German or Spanish as well. They are working with a team of experts who speak German, French, Spanish, Portuguese, and even English. MSC also takes care of its foreign clients by providing them with a dedicated customer service department, which can be reached by calling +39 02 5852871 or sending an email to.
They will respond to your query as soon as possible.
If you don’t get a response within 24 hours you can call them again or send another email. Once submitted, you will get an automated response from them within 24 hours. Customers need to fill out a form with the necessary details about their problem/ query and then submit it. The team is very friendly and co-operative and try their best to resolve all customer problems.Īs per customer review, there are 3 numbers for customer care service: 1-80, +44 (0) 20 8246 5300, +971 (4) 3016 4414.Ĭustomers can also write emails at. If customers have any queries they can contact MSC Customer Care. List of Best & Reliable Courier Companies in Australia & Togo (Recommended) So customers can’t track their shipments via SMS. MSC unfortunately doesn’t offer an SMS notification service.
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They basically do everything related to ocean freight - and now you can add tracking to that list! How to Check MSC Tracking Shipment/Parcel? Their services include liner shipping, logistics, voyage chartering, reefer management, and global supply chain management.
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